What We Do
At P2 Partners, we help organizations innovate, improve, and achieve lasting impact through the art and science of improvement. With decades of experience, we bring fresh perspectives, practical tools, and deep partnership to every engagement—whether you're a small community-based nonprofit or a large healthcare system.
Whether you’re trying to design or improve projects, programs, services, or operations, we partner with individuals , teams, and organizations to:
• Solve complex challenges
• Build improvement capability
• Design and implement effective systems
• Sustain progress and scale success
Our approach is grounded in systems thinking, equity, and continuous learning—always tailored to your unique goals.
Our Services
Quality Planning
We help you identify your most strategic opportunities and create a clear, actionable plan for improvement—grounded in data, systems, and people.
Building Capability
We train and coach your staff and leaders in proven improvement methods, tools, and behaviors—so your team can thrive long after our work together.
Coaching and Support
We walk alongside you through design, testing, and implementation—offering just-in-time teaching, actionable ideas, encouragement, and hands-on help.
Sustaining and Continuous Improvement
We help you build the habits, systems, and culture needed to maintain gains and continuously improve.
Improvement Advising
For Innovation and Improvement Learning Collaboratives, Communities, Networks & Initiatives
We support the design and execution of your initiatives with services including:
• Project aim and goal setting
• Improvement theory and framework development
• Program and measurement design
• Project tracking and real-time learning and adaptation
• Coaching, teaching, facilitation, and team building
• Dissemination and proposal writing support
Who We Work With
We serve leaders, teams, organizations, networks, and entities working with organizations in:
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Health care
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Public health
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Social services
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Education
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Nonprofits and community-based organizations
Our Impact
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Co-designed and led a national movement to improve care for older adults—now spreading globally.
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Co-designed and delivered improvement programs on various topics, from beginners to advanced improvers, reaching thousands of participants.
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Coached hundreds of organizations across the US and internationally in improvement strategy, design, testing, and implementation.
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Led and supported numerous 90-day innovation projects on topics like whole system quality and leadership for improvement.
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Developed and led an internal improvement strategy and structure, and trained 95% of staff in leading and conducting improvement efforts.
About P2 Partners
Karen Baldoza, MSW
Principal & Founder
Karen Baldoza, MSW, is the principal and founder of P2 Partners, LLC, with extensive experience applying the art and science of improvement to build improvement capability and achieve strategic health and healthcare outcomes both in the United States and globally. As a results- and people-driven leader, she integrates practical improvement concepts, methods, and tools with a deep respect for people, processes, and subject matter to deliver lasting impact.
Passionate about facilitating, teaching, coaching, and teambuilding, Karen helps individuals, teams, leaders, and collaborative networks to define quality strategies, build capability for continuous improvement, realize untapped opportunities, and solve problems with sustainable solutions. She leverages systems thinking, equity principles, lean methodologies, innovation, design, and evaluation to develop and continuously improve projects, programs, services, and operations. Her network of innovators, improvers, and leaders adds unparalleled depth to P2 Partners offerings.
Karen holds a Master of Social Work (MSW) in community organizing, social policy, planning, and nonprofit administration from Boston College and resides with her family in Upstate New York.
Start Your Quality Journey Today
Get in touch today to learn more.
